Solutions

Our Philosophy

At ClearStructure we are focused on delivering value to our clients by following a few basic beliefs.

As the former IT group of an asset manager, we understand the frustrations with software firms which offer outdated technology, provide slow or non-existent support and seem to charge for every small request, support call or upgrade. We help our clients avoid these pains by adhering to the following principles:

1) As business needs change your systems should keep up

Financial markets are constantly changing and your business needs to adapt, but too often systems do not keep up. This is due to a number of reasons including inflexible architecture, unresponsive vendors and outdated technology. At ClearStructure we have positioned our firm and our products to ensure we keep up with innovations in both technology and the financial markets so you never have to worry about your systems keeping pace. 

2) Each client should be viewed as a partner

At ClearStructure we still remember that our most important relationship is with our clients. Working closely with our clients allows us to make sure they are getting the most from our products. We actively seek input from our clients to determine our roadmap and ensure their suggestions and requests are implemented in a timely manner.

3) Costs should be transparent

Many software firms profess to deliver value but then charge for every upgrade, support call or feature request. We understand how frustrating that can be so at ClearStructure our support and upgrades are included in our standard contract. As for consulting charges, new feature requests are only billed if the feature is specific for that particular client and cannot be utilized by our wider client base (i.e. custom reports, internal feeds, etc.).